Terms of Service

Effective Date: June 27, 2026 | Last Updated: June 27, 2026

1. Acceptance of Terms

Welcome to Chuys Mexican Restaurant ("Chuys," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Chuys, governing your access to and use of our website located at chuysmexican.click (the "Site") and all related services, content, features, and functionality offered by Chuys (collectively, the "Services").

By accessing, browsing, or otherwise using the Site, placing an order, making a reservation, or otherwise engaging with our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. Your continued use of the Site following the posting of any updates or changes to these Terms constitutes your acceptance of those changes.

If you are accessing or using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" shall refer to both you individually and that entity.

You must be at least eighteen (18) years of age to use our Services. By using the Site and Services, you represent and warrant that you are at least 18 years old. If you are under 18, you may not use our Services without the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

2. Description of Services

Chuys is a food service business operating in the United States. Through our website at chuysmexican.click, we offer a range of services designed to enhance your dining experience, including but not limited to:

• Online Menu Browsing: Users may view our current menu offerings, including food and beverage items, pricing, ingredients, and nutritional information where available.
• Online Ordering: Where available, users may place orders for food and beverages for pickup or delivery through our Site or through integrated third-party platforms.
• Table Reservations: Users may request or book reservations at our restaurant locations through the Site or linked reservation platforms.
• Promotions and Special Offers: We may publish promotional offers, discount codes, loyalty rewards, and special event announcements through the Site.
• Catering Services: Information regarding catering options, group orders, and event planning services may be provided through the Site.
• Customer Support: Users may contact our customer service team through the Site for inquiries, feedback, and assistance.
• Gift Cards: Where available, users may purchase and redeem electronic or physical gift cards through the Site.
• Newsletter and Email Subscriptions: Users may sign up to receive news, updates, and promotional communications from Chuys.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, and without liability to you or any third party. We may also impose limits on certain features or restrict your access to parts of the Services without notice or liability.

Availability of menu items, pricing, hours of operation, and other service details may vary by location and are subject to change without prior notice. Information provided on the Site is for general informational purposes and may not reflect real-time availability or accuracy.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Site and Services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing orders, or making reservations.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
• Use the Site and Services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws and regulations, including those related to food safety, consumer protection, and electronic commerce.
• Respect the intellectual property rights of Chuys and third parties.
• Maintain the security of any personal information you provide and not share your account with others.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities in connection with your use of the Site or Services:

• Fraudulent Conduct: Submitting false, misleading, or fraudulent orders, reservations, payment information, or promotional claims.
• Unauthorized Access: Attempting to gain unauthorized access to any part of our Site, servers, databases, or systems, or attempting to circumvent any security measures.
• Automated Data Collection: Using bots, scrapers, crawlers, or any automated tools to collect data from our Site without our prior written consent.
• Interference: Transmitting viruses, malware, or any other harmful code that could damage or disrupt our Site, servers, or systems.
• Harassment: Engaging in conduct that harasses, intimidates, or threatens other users, our employees, or any third party.
• Impersonation: Impersonating Chuys, our employees, other users, or any other person or entity.
• Illegal Use: Using our Services for any illegal purpose, including money laundering, fraud, or any activity that violates applicable law.
• Abuse of Promotions: Exploiting promotional offers, discount codes, or loyalty programs in bad faith or in violation of applicable promotion terms.
• Resale: Reselling, sublicensing, or otherwise commercially exploiting our Services without our express written authorization.
• Reverse Engineering: Attempting to reverse engineer, decompile, or disassemble any software or technology underlying our Site or Services.
• Data Mining: Collecting or harvesting personal information of other users without their consent.
• Spam: Sending unsolicited messages, advertisements, or promotional materials to other users or our staff.

Violation of any of these prohibitions may result in immediate termination of your account and access to our Services, and may subject you to civil and/or criminal liability under applicable law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), and applicable state laws.

4. Intellectual Property Rights

4.1 Ownership

The Site and all content, features, and functionality thereof — including but not limited to text, graphics, logos, images, photographs, menus, icons, audio clips, video clips, digital downloads, data compilations, software, and the overall design and arrangement of the Site — are owned by Chuys, its licensors, or other providers of such material and are protected by United States and international intellectual property laws, including copyright laws (17 U.S.C. § 101 et seq.), trademark laws (15 U.S.C. § 1051 et seq.), and other applicable laws.

4.2 Trademarks

The Chuys name, logo, taglines, and all related marks, names, and logos are trademarks or registered trademarks of Chuys. Nothing in these Terms shall be construed as granting any license or right to use any trademark, logo, or other proprietary mark without our prior written consent. Third-party trademarks appearing on the Site are the property of their respective owners.

4.3 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and its content solely for your personal, non-commercial use in connection with our Services. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Site except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use, provided that you do not copy or modify them.

4.4 User-Generated Content

If you submit, post, or transmit any content through our Site, including reviews, comments, photographs, or feedback ("User Content"), you grant Chuys a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, fully sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not violate any third-party rights or applicable law.

5. Payment Terms

5.1 Pricing and Payment

All prices for menu items, catering services, gift cards, and other products or services offered through our Site are displayed in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. We reserve the right to change prices at any time without prior notice, provided that such changes will not affect orders that have already been confirmed and paid for.

5.2 Payment Methods

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), and may accept other payment methods as indicated on the Site, including digital wallets and gift cards. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the applicable amount to that payment method.

5.3 Order Confirmation

After you submit an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order. We reserve the right to cancel or modify orders at our discretion, including in cases of pricing errors, unavailability, or suspected fraud. In such cases, we will notify you and process a full refund if payment has already been made.

5.4 Refunds and Cancellations

Refund and cancellation policies vary by order type and location. In general, once a food order is confirmed and preparation has begun, cancellations may not be possible. If you have concerns about a food order or experience issues with the quality of food received, please contact us at [email protected] within a reasonable time. We will evaluate each situation on a case-by-case basis in accordance with applicable consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.).

5.5 Taxes

You are responsible for any applicable sales tax, use tax, or other taxes associated with your purchase. We will collect applicable taxes as required by law and include them in your final invoice or receipt.

6. Disclaimers

6.1 As-Is Basis

THE SITE AND ALL SERVICES, CONTENT, INFORMATION, AND MATERIALS PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHUYS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

6.2 Accuracy of Information

While we strive to provide accurate and up-to-date information on our Site, we do not warrant that the content on the Site is accurate, complete, current, reliable, or error-free. Menu items, prices, nutritional information, hours of operation, and availability are subject to change without notice. We disclaim any obligation to update or correct information on the Site.

6.3 Allergen and Nutritional Information

We make reasonable efforts to provide allergen and nutritional information for our menu items. However, our kitchen handles common allergens including but not limited to gluten, dairy, nuts, eggs, shellfish, and soy. We cannot guarantee that any menu item is completely free of allergens. Customers with severe food allergies are urged to consult directly with our staff before placing an order. Chuys disclaims liability for any adverse reactions resulting from undisclosed allergens.

6.4 Third-Party Services

Our Site may contain links to or integrations with third-party websites, platforms, or services (such as third-party delivery platforms, reservation systems, or payment processors). We do not endorse and are not responsible for the content, practices, or policies of any third-party services. Your use of third-party services is at your own risk and subject to those third parties' terms and conditions.

6.5 Technical Availability

We do not warrant that the Site will be available, uninterrupted, timely, secure, or free of errors at all times. We may experience downtime due to maintenance, upgrades, technical issues, or circumstances beyond our control. We will not be liable for any loss or damage resulting from such interruptions.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL CHUYS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR PERSONAL INJURY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SITE OR SERVICES, EVEN IF CHUYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, CHUYS'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO CHUYS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. To the extent such exclusions or limitations are not permitted by applicable law, some or all of the above limitations may not apply to you, and you may have additional legal rights.

Nothing in these Terms shall limit or exclude liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be excluded or limited by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Chuys and its officers, directors, employees, agents, contractors, licensors, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your access to or use of the Site or Services;
• Your violation of these Terms or any applicable law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any User Content you submit, post, or transmit through the Site;
• Any misrepresentation made by you;
• Your negligence, willful misconduct, or fraudulent conduct.

Chuys reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Chuys is registered and operates, without regard to any conflict of law provisions that would require the application of the laws of any other jurisdiction.

To the extent any disputes are not resolved through arbitration as described in Section 10, you and Chuys consent to the exclusive personal jurisdiction of the federal and state courts located in the United States. You waive any objection to jurisdiction or venue in such courts.

These Terms are subject to and incorporate applicable federal laws and regulations, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing consumer protection and unfair business practices;
• The Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.);
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) governing commercial email communications;
• The Americans with Disabilities Act (42 U.S.C. § 12101 et seq.) to the extent applicable to digital accessibility;
• Applicable state consumer protection statutes and food service regulations.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services informally by contacting Chuys at [email protected]. We will make good faith efforts to resolve the dispute within thirty (30) days of receipt of your written notice describing the nature of the dispute and your desired resolution. If we are unable to resolve the dispute informally within such period, either party may proceed with formal dispute resolution as described below.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for claims that qualify for small claims court, you and Chuys agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Services, shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, except as modified herein. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding, subject only to those grounds for review specified by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

10.3 Class Action Waiver

YOU AND CHUYS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. Further, unless both you and Chuys agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

10.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Claims that qualify for small claims court may also be brought in small claims court without arbitration.

11. Term and Termination

11.1 Duration

These Terms shall remain in full force and effect for as long as you access or use the Site or Services. These Terms will continue to apply unless and until either you or Chuys terminates them as described herein.

11.2 Termination by You

You may terminate your relationship with Chuys under these Terms at any time by discontinuing use of the Site and Services and, if applicable, deleting your account. You may request account deletion by contacting us at [email protected].

11.3 Termination by Chuys

Chuys reserves the right to suspend or terminate your access to the Site and Services, in whole or in part, at any time and for any reason, including but not limited to:

• Your breach or violation of any provision of these Terms;
• Our determination that your use poses a risk to us, other users, or third parties;
• Requests by law enforcement or government agencies;
• Extended periods of inactivity;
• Our decision to discontinue the Site or Services.

We may, but are not obligated to, provide you with notice prior to suspension or termination. Upon termination, your right to use the Site and Services will immediately cease, and you must promptly cease all use of the Site.

11.4 Effect of Termination

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitation of liability, indemnification, and dispute resolution provisions. Termination shall not relieve either party of obligations arising prior to termination.

12. Changes to Terms

We reserve the right to revise, amend, or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will post the updated Terms on the Site and update the "Last Updated" date at the top of this page. We may also provide notice of material changes via email (if you have provided your email address) or through a prominent notice on the Site.

Your continued access to or use of the Site or Services after the effective date of any updated Terms constitutes your acceptance of and agreement to be bound by the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must discontinue your use of the Site and Services immediately.

We will not change terms in a manner that retroactively reduces your rights without providing appropriate notice and, where required by law, obtaining your consent.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and all remaining provisions shall continue in full force and effect.

No failure or delay by Chuys in exercising any right or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. All waivers must be in writing to be effective.

14. Additional Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Chuys with respect to your use of the Site and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

14.2 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Chuys may freely assign or transfer its rights and obligations under these Terms without restriction. These Terms will bind and inure to the benefit of the parties and their respective permitted successors and assigns.

14.3 Force Majeure

Chuys shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by, directly or indirectly, forces beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government orders or restrictions, labor disputes, power failures, internet or telecommunications disruptions, cyberattacks, or acts of war or terrorism. In such events, we will use commercially reasonable efforts to mitigate the impact and resume normal operations as soon as practicable.

14.4 Electronic Communications

By using our Site and Services, you consent to receive electronic communications from us, including notices, agreements, disclosures, and other communications. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing. Notwithstanding the foregoing, you retain the right to opt out of marketing communications as described in our Privacy Policy.

14.5 Headings

Section headings in these Terms are for convenience only and shall not affect the interpretation or construction of these Terms.

14.6 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any third party, except as otherwise expressly provided herein. Nothing herein shall create or imply any relationship of agency, partnership, joint venture, employment, or franchisee-franchisor between you and Chuys.

15. Accessibility

Chuys is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards. If you experience difficulty accessing any part of our Site or Services due to a disability, please contact us at [email protected] so that we may assist you and make reasonable accommodations in compliance with applicable law, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq.

16. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, please contact us using the information below:

We will endeavor to respond to all inquiries within a reasonable timeframe. For urgent matters related to food safety or allergic reactions, please contact us immediately by phone or email as indicated above.